Complaints About POD Companies

Complaints about FastPencil!

Q - Hi Angela, Just wondering what you know about FastPencil? Infinity just aligned with it and I can't determine ...
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What Options Do Authors of America Star Books Have for Getting Their Books Back on the Market?

I am a not an attorney and this is not legal advice. All authors should consult with an attorney before ...
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Complaints about Balboa Press

BookLocker.com, a firm that competes with Balboa Press (and many others), is the parent company of this publication. Many authors ...
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Q&A: “This vanity publisher says they’re going to DISTRIBUTE my book to 5,000 organizations!!” UM, NO, THEY’RE NOT!

Q - Dear Ms. Hoy, I have been entertaining (an expensive print on demand publisher) for a work of historical ...
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Employees (Allegedly) Reveal Behind-the-Scenes Info. about CreateSpace, Xlibris, Author Solutions, Infinity Publishing, Lulu, and Outskirts Press

BookLocker.com, a firm that competes with these firms (and many others), is the parent company of this publication. However, many ...
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Is Author Solutions Having Problems? – Pay Cuts, “Stagnant” Leads, and More…

Disclaimer: The author of this article owns a competing firm, BookLocker.com. However, BookLocker does not publish every manuscript. They reject ...
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BOOKBABY COMPLAINTS

by Angela Hoy, Publisher - WritersWeekly.com, BookLocker.com, Abuzz Press, and PubPreppers.com Thinking of using BookBaby to publish your next book? ...
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Uh Oh! What are the Employees of Author Solutions Saying Since the Firm was Sold?! (a.k.a. AuthorHouse, iUniverse, Xlibris, Trafford, etc.)

Glassdoor.com is a site that lets employees (past and present) of companies post reviews about their experiences. After finding atrocious ...
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URGENT NOTE FOR AUTHORS OF FAILED TATE PUBLISHING – Your “Production Files” Might Have Problems!

Last week at BookLocker, we processed the first set of files from one of defunct Tate Publishing's victims. On the copyright ...
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Infinity Publishing Tries to Insult Us on Twitter, Then Immediately Blocks Us

Last week, I was pretty shocked when Infinity Publishing tweeted that BookLocker.com is a "discount publisher." And, they didn't tweet it in ...
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“CreateSpace has put us in a very bad light with our customers! I’m at my wit’s end! Can BookLocker get my book published right away?” YEP!

Hi Angela, After MONTHS of twice weekly (file) rejections from CreateSpace for the most piddling reasons, I have had it ...
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CREATESPACE COMPLAINTS – PART IV

Just a few snippets from below: * "a HUGE waste of time" * "they provide a flawed service to authors" ...
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Another Complaint About Xlibris

YES, I do have a complaint about Xlibris. Around Oct. 10-15, I received a call from Xlibris Publishing company. I ...
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Who should authors contact about AuthorHouse complaints?

Q - I haven't been paid by Author House Indiana (in) approx. 8 years. Please advise by email if possible ...
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Lots of Imprints and Lots of Complaints! Could You Unwittingly Crawl into Bed with Author Solutions?

The first big Author Solutions lawsuit was denied class-action status so the plaintiffs must sue on their own. But, the ...
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More Lulu Complaints – Thinking Of Using Lulu To Publish Your Book? You Might Want To Read These Authors’ Complaints First! By Angela Hoy

Almost five years ago, we published our first article featuring complaints about Lulu. In 2011, we checked in to see ...
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MORE CREATESPACE COMPLAINTS (Part III)

Thinking of using CreateSpace to publish your book? You might want to read these authors' complaints first. They discuss interior ...
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Complaints about AuthorHouse, Complaints about Xlibris, Complaints about iUniverse, Complaints about Trafford, etc., etc. – Angela Hoy

BookLocker.com, a firm that competes with Author Solutions (the parent company of AuthorHouse, Xlibris, iUniverse, Trafford, and more), is the ...
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Complaints About Lulu Are Spilling Onto Lulu’s Own Twitter Page

We've previously covered the numerous complaints posted about Lulu.com to their own forums by their own authors. The complaints are ...
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LULU CONTINUES TO RECEIVE LOTS OF COMPLAINTS

Back in 2009, we published THIS ARTICLE, which featured numerous complaints about Lulu, posted directly to Lulu's forum by Lulu's ...
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CREATESPACE COMPLAINTS – Part II

At the end of 2009, the name BookSurge was retired, and that business was rolled under the CreateSpace name. Since ...
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POD SECRETS REVEALED: “Free” POD Services Can Be Very Expensive!

Tempted to sign up with one of those POD publishers that are claiming to be FREE? Think again! If you're ...
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CreateSpace Complaints

Read All The Articles Mentioning Createspace NOTE: A few months ago, the name BookSurge was retired, and that business was ...
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Ask Angela About Self-Publishing

Angela Hoy is not only publisher of WritersWeekly.com, she's also co-owner of self-publishing services firm BookLocker.com and works directly with each author. That's right, you work directly with the owner of BookLocker. No revolving customer service reps, no layers of bureaucracy to navigate, and absolutely no outsourcing to low-paying overseas call centers. We don't use call centers or telemarketing at all. You will never be shuffled from one "customer service rep" to another because we don't have any of those. You will communicate directly with Angela about any needs you have at all, as well as Richard (book marketing advice), Brian (ebooks and technical issues), Ali (print formatting), Gwen (color-interior books) and Todd or Nancy (our awesome cover designers).

Since we are selective about which books we publish, we are able to work with every author one-on-one. In the past 18 years, BookLocker has published more than 9,000 titles.

Angela's been in the print-on-demand and self-publishing business for nearly two decades. She's seen it all, and is a great source of information. To ask her anything click here.