It Takes Longer to Get a Customer Than to Lose One! and When Your Competitor Screws Up, YOU Can Win! By Angela Hoy
Several months ago, we started offering a "disgruntled author's special" to authors who aren't happy with their current POD publisher. If they move their book to BookLocker, they only have to pay $99 in setup fees, which is the same special we give to all returning authors (meaning authors only pay $99 setup fees on their second and subsequent books published through BookLocker). Why do we do this? …

