createspace complaints



CreateSpace is a mess. The process to get the proof is no problem. Everything was going swell until I ordered 50 copies on the 9th of January and chose expedited shipping. They shipped it standard, then it took 5 days to print the book, then another 5 days to get it to USPS. Then it was sent off, only to be delayed another 2 days. Now it’s the 20th and I need it for a book signing on the 23rd and there’s no way it’s getting from Pennsylvania to Lafayette, Louisiana in 2 days. Hopefully your service will be done correctly.


At the end of 2009, the name BookSurge was retired, and that business was rolled under the CreateSpace name. Since there were so many complaints about BookSurge posted online (we were a previous victim as well), we investigated CreateSpace’s forum in April, 2010 to see if things had gotten better. You can see our past findings (they’re not pretty!) HERE.
We have continued to receive complaints about CreateSpace since that time and, this week, we decided to revisit their forum to see if things have improved. We weren’t terribly surprised by what we found…

POD SECRETS REVEALED: “Free” POD Services Can Be Very Expensive!

Tempted to sign up with one of those POD publishers that are claiming to be FREE? Think again! If you’re a graphic designer and you can layout your book on your own, and if you can create a professional and original book cover on your own, too, and if you want to severely limit your book’s availability (and salability), that’s one thing. But, if you want to get your book published for “free”, in some cases you can forget about having an ISBN (which online and brick and mortar bookstores and libraries require), forget about being distributed by Ingram, the largest book distributor, and forget about a lot of other things as well…

CreateSpace Complaints

We’ve been getting more inquiries from disgruntled CreateSpace/BookSurge authors lately. From what we can tell, a service claiming to be “free” (if you follow all their rules and specs to the letter) can sure be expensive. Some authors are spending hundreds to thousands of dollars to get their books published there. Here are some comments from recent CreateSpace / BookSurge authors who have approached us about moving their books to BookLocker…