A small snippet of what’s to follow:
“Do yourself a solid and don’t use Lulu publishing.”
“I’ve spent in the thousands and can’t get ANY help!”
“I would never buy from Lulu.com again.”
“Customer Service is a nightmare.”
“Do not use Lulu publishing.”
“Worst experience ever.”
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Holy moly! Lulu’s authors are ANGRY!!!
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Want to get the inside scoop on a publishing company? Look no further than their employees! (And, beware of false “positive” reviews posted online!)
“Someone told me to not take the job during the interview process. One of them tried to talk me out of working there — boy were they right. Upper management is quitting on bad terms and people are getting fired without any notice…”
It’s been another three years since the last update so we thought we’d pop into their forums once again. Unfortunately, there are still plenty of complaints (new ones, of course)…
We’ve previously covered the numerous complaints posted about Lulu.com to their own forums by their own authors. The complaints are about customer service, quality, costs, and much more, including the fact that it’s difficult for authors to get a response out of them.
But, savvy Lulu authors have figured out how to bypass regular email. They’re posting complaints directly to Lulu’s Twitter account. Here are a few snippets posted just in the past two weeks…
Back in 2009, we published THIS ARTICLE, which featured numerous complaints about Lulu, posted directly to Lulu’s forum by Lulu’s own authors.
I recently surfed back to their forum to see if things have improved. Apparently, they have not. Below are quotes taken directly from Lulu’s own author forum…