Complaints about specific publishers


At the end of 2009, the name BookSurge was retired, and that business was rolled under the CreateSpace name. Since there were so many complaints about BookSurge posted online (we were a previous victim as well), we investigated CreateSpace’s forum in April, 2010 to see if things had gotten better. You can see our past findings (they’re not pretty!) HERE.
We have continued to receive complaints about CreateSpace since that time and, this week, we decided to revisit their forum to see if things have improved. We weren’t terribly surprised by what we found…

CreateSpace Complaints

CreateSpace Complaints

We’ve been getting more inquiries from disgruntled CreateSpace/BookSurge authors lately. From what we can tell, a service claiming to be “free” (if you follow all their rules and specs to the letter) can sure be expensive. Some authors are spending hundreds to thousands of dollars to get their books published there. Here are some comments from recent CreateSpace / BookSurge authors who have approached us about moving their books to BookLocker…

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