I received an email this week from a mom of two who published several books through Amazon.
She was wondering if there was a lawsuit pending against Amazon because of the many reports of Amazon KDP terminating authors’ accounts without warning, and with vague excuses about the author violating their policies (though not telling them what violation occurred).
She added, “To get an email from Amazon KDP that they were suspending my account for ‘violation of their terms of service’ was shocking to say the least. I am literally fighting back tears because I was working so hard on these books…”
I asked her to send me a screenshot of the message that Amazon sent to her. Here it is:
Notice the part about Amazon getting to keep her royalties! And, notice how they don’t tell her what terms she violated. It’s clearly just a form response from Amazon. Typical…
She contacted them again, and received a slightly different but similarly vague response:
This should serve as a warning to ALL authors considering using Amazon KDP to publish their books (and existing Amazon KDP authors). Amazon can giveth, and Amazon can instantly taketh away. They literally put this author out of business with the push of a button. And, she’s not the only one!
Amazon recently laid off 18,000 workers, closed 21 warehouses, cancelled opening 21 others, and has delayed opening an additional 27. AND, Amazon recently took out an $8 BILLION term loan when they are already billions in debt. They even said they’re going to use some of that money to pay off other debts.
“Amazon had about $35 billion in cash and cash equivalents and long-term debt of about $59 billion at the end of the third quarter ended Sept. 30.” – Reuters
I just can’t get past the part where Amazon gets to keep the terminated authors’ unpaid royalties. The author is considering contacting a class action law firm.
If this author had used a publishing services provider, her books would likely still be on the market. I haven’t heard of Amazon terminating any publishers, nor specific books by some publishers. It looks like they’re only going after individual authors who have signed up to publish their books directly through Amazon KDP.
- Authors Are Moving to BookLocker After Amazon KDP Randomly Terminated Their Accounts
- And, Even MORE Complaints about Amazon KDP!
- MORE AMAZON KDP COMPLAINTS! Poor print quality, incorrect sales reporting, dismissive customer service reps, and more!
- Don’t Give Amazon (or anyone else) the Power to Put You Out of Business!
- 25 Sure-fire Signs Your Publisher May Be Going Out of Business (and what you can do NOW to save your book!)
- HELP! MY PUBLISHER IS GOING OUT OF BUSINESS!! How Can I SAVE MY BOOK Without Going Broke?!
HAVE A QUESTION ABOUT SELF-PUBLISHING A BOOK?
a self-publishing services company that has been in business since 1998. Ask her anything.
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