Published on August 31, 2016
complaints, Complaints about specific publishers, createspace complaints, pod complaints

CreateSpace is a mess. The process to get the proof is no problem. Everything was going swell until I ordered 50 copies on the 9th of January and chose expedited shipping. They shipped it standard, then it took 5 days to print the book, then another 5 days to get it to USPS. Then it was sent off, only to be delayed another 2 days. Now it’s the 20th and I need it for a book signing on the 23rd and there’s no way it’s getting from Pennsylvania to Lafayette, Louisiana in 2 days. Hopefully your service will be done correctly.
Published on December 31, 2015
author solutions, complaints, Complaints about specific publishers, pod complaints, xlibris

YES, I do have a complaint about Xlibris…
Published on September 9, 2015
author solutions, authorhouse, complaints, Complaints about specific publishers, pod complaints

I haven’t been paid by Author House Indiana (in) approx. 8 years. Please advise by email if possible …
Published on April 29, 2015
complaints, Complaints about specific publishers, lulu, pod complaints

It’s been another three years since the last update so we thought we’d pop into their forums once again. Unfortunately, there are still plenty of complaints (new ones, of course)…
Published on May 29, 2013
author solutions, authorhouse, complaints, Complaints about specific publishers, iuniverse, pod complaints, trafford, xlibris

Earlier this month, Author Solutions was (finally) sued by a group of writers who are unhappy with their services. Author Solutions is the parent company of AuthorHouse, Xlibris, iUniverse, Trafford, WordClay, and other properties. The suit is seeking class-action status. At WritersWeekly, we have received numerous complaints from unhappy Author Solutions authors over the years. Each year, it seems to get worse…
Published on August 15, 2012
complaints, Complaints about specific publishers, lulu, pod complaints

We’ve previously covered the numerous complaints posted about Lulu.com to their own forums by their own authors. The complaints are about customer service, quality, costs, and much more, including the fact that it’s difficult for authors to get a response out of them.
But, savvy Lulu authors have figured out how to bypass regular email. They’re posting complaints directly to Lulu’s Twitter account. Here are a few snippets posted just in the past two weeks…
Published on November 17, 2011
complaints, Complaints about specific publishers, lulu, pod complaints, top page

Back in 2009, we published THIS ARTICLE, which featured numerous complaints about Lulu, posted directly to Lulu’s forum by Lulu’s own authors.
I recently surfed back to their forum to see if things have improved. Apparently, they have not. Below are quotes taken directly from Lulu’s own author forum…
Published on March 30, 2011
amazon, createspace complaints, pod complaints, Print on demand, self-publishing
Tempted to sign up with one of those POD publishers that are claiming to be FREE? Think again! If you’re a graphic designer and you can layout your book on your own, and if you can create a professional and original book cover on your own, too, and if you want to severely limit your book’s availability (and salability), that’s one thing. But, if you want to get your book published for “free”, in some cases you can forget about having an ISBN (which online and brick and mortar bookstores and libraries require), forget about being distributed by Ingram, the largest book distributor, and forget about a lot of other things as well…
Published on April 28, 2010
complaints, Complaints about specific publishers, createspace complaints, pod complaints, top page

We’ve been getting more inquiries from disgruntled CreateSpace/BookSurge authors lately. From what we can tell, a service claiming to be “free” (if you follow all their rules and specs to the letter) can sure be expensive. Some authors are spending hundreds to thousands of dollars to get their books published there. Here are some comments from recent CreateSpace / BookSurge authors who have approached us about moving their books to BookLocker…