I just wanted to update you on (my situation). I took your advice and wrote to the CEO of (the publishing company), included my paperwork, and happily, it worked. It took about three weeks for them to “respond” by completing the bank transfer–no one apologized or even acknowledged receipt of my letter–but they finally deposited my payment on March 10th. Thank you so much for all your help and advice, and especially for that last bit of encouragement not to back down. Take care, and happy Easter!