Why Ingram (the Distributor) Won’t Tell Authors and Publishers Who Purchased Their Books

Why Ingram (the Distributor) Won’t Tell Authors and Publishers Who Purchased Their Books

I received the following email last week:

I recently self-published my first book. I am working with Ingram but they won’t share with me the names of the bookstores that are purchasing my book. I have no method to follow-up with these customers. For example, I recently received four great editorial reviews. I would like the ability to send them to the customers but they won’t give me that information.

Imagine going to a bookstore, and buying a non-fiction book on how to holistically treat a venereal disease you picked up last week.

Imagine discreetly buying a book on how to deal with your cheating spouse.

Imaging buying several erotic novels, or a girly magazine.

The fact is, bookstores don’t share their customer information with Ingram, and for good reason. Customer privacy is a huge issue. If retailers were sharing their customers’ names and reading habits with distributors, publishers, or authors, people would simply stop buying books.

The fact is, even as an author, you don’t have any rights to the names or contact info. for people purchasing your book.

Regarding obtaining information on which retailers have purchased print on demand books, see:
How to Test Your POD Publisher’s Sales Reports


Is Amazon REALLY Giving Authors Accurate Sales Numbers?? Read This!

There Are Really Only 2 Ways To Accurately Estimate Your Book Sales

BookScan vs. NovelRank vs. Others – Where Can I Find Real-time Sales Data For My Book?!

My Amazon Ranking Shot Up For One Day! So, Why Didn’t I Get Paid For That Sale?

Author Admits Manipulating Amazon’s Ranking/Review System

From the Author Who Admitted Manipulating Amazon’s Ranking/Review System

It's A Dirty Job...Writing Porn For Fun And Profit! Includes Paying Markets!

Fact is, writing porn is fun! It's also one of the easier markets to crack and make money at while you're still honing your skills. "It's A Dirty Job..." is one of the only resources that can teach you everything you need to know to create your stories and target your markets.

Read more here:

It's a Dirty Job

Make Sure Your Marketing is Targeted at the Right Audience

7.625 STRATEGIES IN EVERY BEST-SELLER - Revised and Expanded Edition

At this moment, thousands of would-be authors are slaving away on their keyboards, dreaming of literary success. But their efforts won’t count for much. Of all those manuscripts, trade book editors will sign up only a slim fraction.

And of those titles--ones that that editors paid thousands of dollars to contract, print and publicize--an unhealthy percentage never sell enough copies to earn back their advances. Two years later, most will be out of print!

Acquisition Editor Tam Mossman shares seven essentials every book needs to stay in print, and sell!

Read more here:


90+ DAYS OF PROMOTING YOUR BOOK ONLINE: Your Book's Daily Marketing Plan by Angela Hoy and Richard Hoy

Promoting your book online should be considered at least a part-time job. Highly successful authors spend more time promoting a book than they do writing it - a lot more.

We know what you're thinking. You're an author, not a marketer. Not to worry! We have more than a decade of successful online book selling experience under our belts and we're going to teach you how to promote your book effectively online...and almost all of our techniques are FREE!

Online book promotion is not only simple but, if you have a step-by-step, day-to-day marketing plan (this book!), it can also be a very artistic endeavor, which makes it fun for creative folks like you!

Yes, online book promoting can be EASY and FUN! Let us show you how, from Day 1 through Day 90...and beyond!

33 Worst Mistakes Writers Make About Blind Characters

I admire any writer who wants to tackle a blind character. But so many writers take up this challenge and FAIL. They research blindness by reading other fiction books, by observing their blind colleagues and acquaintances, and by tying on a blindfold and pretending to be blind themselves.

I understand the challenges your characters face, their triumphs, their hopes and their fears, because I've lived them. I work with people who have varying degrees of blindness every day, so I've seen every challenge, every situation you could imagine.

Let me share my knowledge to improve your writing. You can create blind characters that readers will fall in love with.

~Stephanie Green


One Response to "Why Ingram (the Distributor) Won’t Tell Authors and Publishers Who Purchased Their Books"

  1. Pamela Allegretto  December 7, 2019 at 1:29 pm

    Great answer. Something we don’t think about, but it makes perfect sense. And this is one more reason that we come to you for advice.