front-page-live

“Help! I’m locked out of my account in my publisher’s system!”

“Help! I’m locked out of my account in my publisher’s system!”

Q –

This is a long shot. I am due to publish the third book in my series and I cannot access my author’s account or books in (Amazon’s) KDP. My account is locked out. I have had a terrible experience and have been trying to access my books for almost a year now.

The frustration is killing me. I moved and my phone number changed so the verification code goes nowhere. They won’t verify online and I had to open a new account so they could move the books – but not any reports moved across. But now they just say my account is locked. They still have the book up for sale though on Amazon.

What can I do? Can you help?

P.


A –

That’s just one of many problems with KDP. Others have complained about being locked out of their accounts as well. And, there are NUMEROUS other complaints posted online about Amazon KDP online as well. See just the latest batch we found in the article below. See the “related” links under this article as well.

I recommend republishing your books elsewhere.


Angela Hoy lives on a mountain in North Georgia. She is the publisher of WritersWeekly.com, the President and CEO of BookLocker.com and AbuzzPress, and the author of 24 books.

Follow Angela: twitter | facebook | linkedin

Angela is the creator of the Original 24-Hour Short Story Contest!
Learn more here: https://24hourshortstorycontest.com/





HAVE A QUESTION ABOUT SELF-PUBLISHING A BOOK?

Angela is not only the publisher of WritersWeekly.com. She is President & CEO of BookLocker.com,
a self-publishing services company that has been in business since 1998. Ask her anything.

ASK ANGELA!