My brother in law has a traditional publishing house, small to be sure. He has ceased dealing with Ingram not only because of the discounts they demand, but also because of the mountains of returns he gets months later of books with torn covers, etc.
What is your experience?
At BookLocker.com, we set the discounts we have with Ingram and we don’t accept returns – ever. You can read our thoughts on the publishing industry’s archaic returns practice HERE.
We have been very happy with Ingram and we’ve been working with them for almost 15 years now.