Keep audience attention with these 18 effective, entertaining speaking strategies!

How to handle any customer situation, using tips from psychology.

"Jesus, Janus, & Jonas" shares three critical elements for aspiring leaders.

This book presents six Principles for becoming radically different at work and for managing workplace relationships with honesty and authenticity.

How to write and speak persuasively to achieve organizational goals.

This book distills the most valuable information on Process Improvement.

Tips on speaking and listening from an accomplished professional speaker

101 Surefire Ways to Stay Friends with Your Co-Author!

Success at work requires that you be not only smart, but savvy. Readers learn to become a master of office politics while remaining ethical and becoming more highly effective on the job.

The definitive work on international callback and global telecom competition.

A “shortcut system” to become an outstanding and persuasive speaker