How to Pacify an Irate Source By Deborah Jeanne Sergeant

Whether it’s a phone call, email or letter, eventually negative feedback from interview sources comes to every published writer. It may feel satisfying to whip off a caustic reply reeking of sarcasm, but this type of response won’t improve the source’s attitude about you or your publisher. Here’s how you should respond to negative feedback to pacify irate sources, defend your work and present yourself and the publisher in the best light.

How Much Should I Charge For Ghostwriting?

As a loyal subscriber, I’ve used your expertise in so many different capacities over the years, and for that I’m extremely grateful. To that point, I’m in need again. I have a client who would like me to ghostwrite a non-fiction book and I have no idea what to charge. My research indicates that fees range from $5,000 to $100,000 (depending on factors such as research, page count, expertise, etc.) but I wondered if there were any fee structures that you could point me to and/or if you had any advice/direction from your own experience. Any help in this regard would be greatly appreciated.

Let Your Writing Be Your Passport By Marlene Caroselli, Ed.D.

You’ve heard of “perfect storms”–that unique combination of events that leads to unexpected outcomes. In the 80’s, I had my own perfect storm. That was the era when Total Quality Management (TQM) was sweeping the country–some would say sweeping the world itself. The founder of the movement was Dr. W. Edwards Deming. When he first proposed the concept of continuous improvement, American firms ho-hummed it. So, he took it to Japan. The Japanese were willing to listen–they had nothing to lose. They needed something to restore their war-ravaged economy. TQM, a process-oriented approach, transformed Japanese products from the shoddy to the superior. Not surprisingly, Dr. Deming is revered there. Once the high-quality of Japanese products became legendary, American firms re-discovered Dr. Deming and began applying his techniques to American manufacturing.
TQM made me realize I had to start offering training programs that touched upon the elements of the movement. Up until then, I had mostly been providing seminars on communications-related topics. But I knew that, to stay in business, I had to broaden my knowledge and broaden the the types of courses I could offer clients…