pod complaints

CREATESPACE COMPLAINTS – PART IV

CREATESPACE COMPLAINTS – PART IV

CreateSpace is a mess. The process to get the proof is no problem. Everything was going swell until I ordered 50 copies on the 9th of January and chose expedited shipping. They shipped it standard, then it took 5 days to print the book, then another 5 days to get it to USPS. Then it was sent off, only to be delayed another 2 days. Now it’s the 20th and I need it for a book signing on the 23rd and there’s no way it’s getting from Pennsylvania to Lafayette, Louisiana in 2 days. Hopefully your service will be done correctly.

Complaints about AuthorHouse, Complaints about Xlibris, Complaints about iUniverse, Complaints about Trafford, etc., etc. – Angela Hoy

Complaints about AuthorHouse, Complaints about Xlibris, Complaints about iUniverse, Complaints about Trafford, etc., etc.  – Angela Hoy

Earlier this month, Author Solutions was (finally) sued by a group of writers who are unhappy with their services. Author Solutions is the parent company of AuthorHouse, Xlibris, iUniverse, Trafford, WordClay, and other properties. The suit is seeking class-action status. At WritersWeekly, we have received numerous complaints from unhappy Author Solutions authors over the years. Each year, it seems to get worse…

Complaints About Lulu Are Spilling Onto Lulu’s Own Twitter Page

Complaints About Lulu Are Spilling Onto Lulu’s Own Twitter Page

We’ve previously covered the numerous complaints posted about Lulu.com to their own forums by their own authors. The complaints are about customer service, quality, costs, and much more, including the fact that it’s difficult for authors to get a response out of them.
But, savvy Lulu authors have figured out how to bypass regular email. They’re posting complaints directly to Lulu’s Twitter account. Here are a few snippets posted just in the past two weeks…

LULU CONTINUES TO RECEIVE LOTS OF COMPLAINTS

LULU CONTINUES TO RECEIVE LOTS OF COMPLAINTS

Back in 2009, we published THIS ARTICLE, which featured numerous complaints about Lulu, posted directly to Lulu’s forum by Lulu’s own authors.
I recently surfed back to their forum to see if things have improved. Apparently, they have not. Below are quotes taken directly from Lulu’s own author forum…